Joe Ruggieri, President; Anthony Cascarelli, Service Manager
Even after coming halfway through 2021, the trend of remote and hybrid work shows no signs of slowing down. In fact, experts believe that it will continue in the foreseeable future—even when the pandemic subsides. There is no doubt that by fostering a remote working culture, businesses can have multiple cost-saving opportunities as well as access a global talent pool. But, to rightly align with this trend, it has become essential for organizations to rethink their communication model. This will enable them to ensure collaboration between employees and make their teams more responsive to clients.
This is where ARG Communications takes center stage by offering transparent and integrated communication solutions that can help reduce downtime and ensure cost-efficiency.
Founded in 2003, ARG Communications is driven by the mission to help business owners save money on their phone and Internet bills. Today, the company offers telecom consulting – along with a complete line of reliable communication systems. Whether you need a business phone system, cabling, or a high-definition video surveillance system, ARG can address all your requirements. “Our mission is to help our clients anticipate the future and be prepared for their changing communication needs. At a time when businesses are striving to weather the negative impacts of the pandemic, we are helping them re-examine work processes and serve customers better,” says Joe Ruggieri, President, ARG Communications.
Our team always strives to understand clients’ specific business requirements. This is what helps in figuring out the best solution
ARG Communications’ business telephone systems have been designed to help clients address all their telephone communications requirements. “From PRI to VoIP, SIP Trunks, and everything in between, we ensure a seamless experience and eliminate inconvenient disruptions. This helps teams to focus on larger business goals,” adds Ruggieri. More importantly, the company understands the importance of keeping the integrity of sensitive business information. That’s why they have put into place secure servers to store all the call recordings.
Further, experts at ARG Communications handle businesses’ wiring needs for internal/external networking systems and phone systems by offering fiber optic, cat5e, cat6, cat6e, cat6a, riser, and plenum rated cabling services. By using a Fluke DSX-8000 Cable Analyzer, ARG provides detailed documentation of all systems tested to help clients meet Building Industry Consulting Service International (BICSI) standards. Additionally, the company provides video surveillance systems that include IP Cameras, Wireless Cameras, and PTZ Cameras. These systems enable organizations to deter burglars and shoplifters as well as keep employees punctual. “Our team always strives to understand clients’ specific business requirements. This is what helps in figuring out the best solution,” adds Anthony Cascarelli, Service Manager at ARG Communications.
From PRI to VoIP, SIP Trunks, and everything in between, we ensure a seamless experience and eliminate inconvenient disruptions. This helps teams to focus on larger business goals
Having such a broad range of comprehensive offerings, ARG Communications has been able to diversify its clientele—from small locally-owned businesses to Fortune 100 companies. To put things into perspective, Ruggieri recalls one incident where they helped a client with their cabling needs. “We were a small company at that time and they wanted us to run cables from the basement to every floor, every room,” he mentions. “My idea was to wire each individual apartment for voice and data outlets, put a hub in there, and let Verizon or Comcast run their fiber or coax from the basement to each individual room and connect to the hub.” ARG Communications successfully completed the project using this approach, which helped the client save $200,000.
Such instances of client success always drive ARG Communications to explore new avenues of growth. For example, the company has already invested in building its own data center. This will equip them with the capability to host their own phone systems and serve clients better. “We have a footprint across the U.S. As such, our efficient team can help clients across the country. Also, we are nimble and flexible in nature and focus on the simplicity and ease-of-use of our solutions to ensure customer satisfaction,” Cascarelli concludes.